05.12.2016
Chelyabinsk
Russia
Dear Sir/Madam,
I am writing to complain about a watch order I placed throught your website supergoods.com on 10th October. Unfortunately, I experienced a number of problem with the product, as detailed below.
I ordered "white&black watch" and, despite the promise that I would receive the item within 15 working days, it did not arrive over 20 days later. To make matters worse, when I received the watch, it had broken glass and strap was torn. Althrought I had ordered a "white&black watch", I was sent a brown one.
I would appreciate it if you could replace the watch.
I look forward to you prompt reply.
Yours faithfully,
Yartseva Vlada
Chelyabinsk
Russia
Dear Sir/Madam,
I am writing to complain about a watch order I placed throught your website supergoods.com on 10th October. Unfortunately, I experienced a number of problem with the product, as detailed below.
I ordered "white&black watch" and, despite the promise that I would receive the item within 15 working days, it did not arrive over 20 days later. To make matters worse, when I received the watch, it had broken glass and strap was torn. Althrought I had ordered a "white&black watch", I was sent a brown one.
I would appreciate it if you could replace the watch.
I look forward to you prompt reply.
Yours faithfully,
Yartseva Vlada
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